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Ciberseg
Pricing

Flexible engagement models to fit any budget.

No opaque pricing, no surprise invoices. Ciberseg publishes reference rates for every package and SOC tier — then scopes the right fit with you in a free consultation, at no obligation.

  • Free initial consultation
  • Dedicated account manager
  • No long-term lock-in
  • Satisfaction guarantee
Security packages

Five packages, priced by the size of your estate.

Managed SOC with the AEGYS Pulse NDR sensor included. Pick the band that matches your end-user count — the SLA, the reporting and the escalation path all scale with it.

Entry

Starter

€149/ month

€1,788 / year

Covers
5–10 end users
SOC hours
8×5
P1 response
6 h
  • 5–10 monitored endpoints
  • AEGYS Pulse NDR sensor (loan unit)
  • SOC analysis 8×5 (Mon–Fri)
  • Alert notification by e-mail
  • Monthly security report
  • GDPR data processing agreement included
  • Onboarding in 5 working days
  • NIS2 baseline

Popular

Business

€349/ month

€4,188 / year

Covers
11–50 end users
SOC hours
8×5
P1 response
4 h
  • 11–50 monitored endpoints
  • AEGYS Pulse NDR sensor (loan unit)
  • SOC analysis 8×5 (Mon–Fri)
  • Alerting by e-mail + ticket
  • Monthly security report
  • GDPR DPA + NIS2 checklist
  • Onboarding in 4 working days
  • Quarterly incident review call
Recommended

Recommended

Professional

€749/ month

€8,988 / year

Covers
51–250 end users
SOC hours
8×5
P1 response
4 h
  • 51–250 monitored endpoints
  • AEGYS Pulse NDR sensor (loan unit)
  • SOC analysis 8×5 (Mon–Fri)
  • Alerting by e-mail + SMS + ticket
  • Weekly executive report
  • GDPR DPA + NIS2 + ISO 27001 preparation
  • Onboarding in 4 working days
  • Monthly incident review call

Scale

Professional+

€1,495/ month

€17,940 / year

Covers
251–1,000 end users
SOC hours
24×5
P1 response
2 h
  • 251–1,000 monitored endpoints
  • AEGYS Pulse NDR sensor(s) (loan units)
  • SOC analysis 24×5 + threat hunting
  • Alerting by e-mail + SMS + ticket + phone call
  • Weekly executive and management report
  • GDPR DPA + full NIS2 + ISO 27001
  • Onboarding in 3 working days
  • Weekly incident review call

Enterprise

Enterprise

€2,995/ month

€35,940 / year

Covers
1,001–2,000 end users
SOC hours
24×7
P1 response
2 h
  • 1,001–2,000 monitored endpoints
  • AEGYS Pulse NDR sensors (loan units)
  • SOC analysis 24×7 + threat hunting + DFIR
  • Alerting by e-mail + SMS + ticket + phone call
  • Weekly executive report
  • GDPR DPA + full NIS2 + ISO 27001
  • Onboarding in 3 working days
  • Dedicated SOC team (named analysts)

Beyond 2,000 end users

Scale — individually quoted.

Above 2,000 monitored end users we build the package around your estate rather than fitting you into a band. Send us the outline and you get a tailored proposal back.

  • Dedicated SOC team
  • DFIR
  • Threat intelligence
  • Individually negotiated SLA
Request a tailored quote

partner@ciberseg-cv.com

Response within 2 working days

All prices are net and exclude VAT. The AEGYS Pulse NDR sensor is supplied as a loan unit and returned at the end of the contract. Add-on prices scale with the agreed user and asset counts. Quotations are subject to a setup fee based on effort.

Add-ons

Extend any package.

Every add-on books on top of your existing SLA — no separate contract, no second onboarding.

First Response Service

€0.50 / user / month

Guaranteed initial response within 30 minutes on critical (P1) alerts, around the clock.

Available on
From Professional+
Example: 50 users × €0.50 = €25 / month on top.

Managed VAS

From €99 / month

Continuous vulnerability assessment and scanning: asset discovery, CVE prioritisation and a monthly vulnerability report with recommended actions.

Available on
All packages
Scales with asset count.

Managed EDR

From €4 / endpoint / month

Endpoint detection and response: deployment, monitoring, alerting and active countermeasures on endpoints — vendor-independent (CrowdStrike, SentinelOne, Microsoft Defender and others).

Available on
Business and above
Minimum 10 endpoints.

Managed NDR

From €149 / sensor / month

Network detection and response via the AEGYS Pulse sensor: extension to OT/ICS segments, additional sensors for multi-site estates and greater capture depth including payload analysis.

Available on
All packages
One AEGYS sensor is already included in the package price — this add-on covers additional sensors and segments.

Darknet Intelligence

From €49 / month

Continuous monitoring of darknet forums and marketplaces for leaked credentials, company data, payment information and mentions of your domains and brands.

Available on
All packages
Per domain, including alerts and a monthly threat report.

DFIR Retainer

From €299 / month

Digital forensics and incident response on call: guaranteed response time in an emergency, forensic analysis, damage assessment and recovery support.

Available on
Professional and above
Monthly retainer including 4 hours; beyond that €175 / hour.

Phishing Simulation

From €79 / month

Monthly or quarterly phishing campaigns, awareness measurement, click- and report-rate reporting and optional micro-training for at-risk staff.

Available on
All packages
Price per campaign scales with user count.

Add-on prices scale with the agreed user and asset counts. Individual quotations on request.

Service levels

What we commit to, in writing.

These are contractual commitments, not aspirations. A demonstrated breach earns a service credit against your next invoice.

What we commit to, in writing.
SLA criterionStarterBusinessProfessionalProfessional+Enterprise
AvailabilityMeasured per calendar month99.0 %99.5 %99.9 %99.9 %99.99 %
First response P1Standard per package. The First Response add-on brings this to under 30 minutes from Professional+6 h4 h4 h2 h2 h
Escalation to customer P1Until reseller notificationNext business day8 h4 h2 h2 h
Reporting cadencePDF by e-mailMonthlyMonthlyWeeklyWeeklyWeekly
SOC operating hoursMon–Fri 08:00–17:00, or around the clock8×58×58×524×524×7
Data storageGDPR-compliant, no third countryGermanyGermanyGermanyGermanyGermany
GDPR data processing agreementArticle 28 GDPRIncludedIncludedIncludedIncludedIncluded
NIS2 documentationEvidence-ready for authorities and auditsBaselineChecklistFullFullFull
SLA penalty (max.)On a demonstrated SLA breach, capped at 30 % of the monthly charge5 %/h, max. 30 %5 %/h, max. 30 %5 %/h, max. 30 %5 %/h, max. 30 %5 %/h, max. 30 %
Contract termTerminable quarterly; renews automatically by a further year unless cancelled one month before expiry12 months12 months12 months12 months12 months

Above 2,000 end users the SLA is negotiated individually. All prices are net and exclude VAT.

Deployment stacks

Same service, same SLA, four independent stacks.

The SIEM is your choice, not ours. Stellar Cyber and Wazuh run at the base package price; Microsoft Sentinel and Splunk carry an uplift on it.

Stack 01

Stellar Stack

AEGYS × Stellar Cyber

Base price
SIEM / XDR
Stellar Cyber Open XDR
NDR sensor
AEGYS Pulse NDR included
  • Open XDR and NDR on one platform
  • NDR sensor included in the package price
  • AI-assisted threat detection
  • Lowest complexity for SMEs
  • GDPR-compliant, data stored in Germany
Stack 02

Wazuh Stack

Open-source SIEM

Base price
SIEM / XDR
Wazuh SIEM/XDR
NDR sensor
AEGYS Pulse NDR (add-on)
  • No licence cost — full service margin
  • SIEM + XDR + FIM + vulnerability management
  • Can be self-hosted in Germany
  • No vendor lock-in
  • Largest open-source SIEM community
Stack 03

Sentinel Stack

Microsoft Azure SIEM

+30 % on the package price
SIEM / XDR
Microsoft Sentinel
NDR sensor
AEGYS Pulse NDR (add-on)
  • Native Microsoft 365 and Azure integration
  • AI analytics with Microsoft Copilot
  • SOAR and automation out of the box
  • Pay-as-you-go licensing model
  • Ideal for Microsoft 365 environments
Stack 04

Splunk Stack

Enterprise SIEM

+50 % on the package price
SIEM / XDR
Splunk Enterprise Security
NDR sensor
AEGYS Pulse NDR (add-on)
  • Market leader with the largest ecosystem
  • 180-day log retention as standard
  • Deepest search and analysis
  • PCI DSS, HIPAA and SOX out of the box
  • Dedicated premium support team

Every stack carries the same SLA per package, from Starter to Enterprise. The First Response add-on (+€0.50 / user / month) can be booked with any stack. On stacks 02–04 the NDR add-on starts at €149 / sensor / month.

Example: the Business package (€349 / month) on the Sentinel Stack = €349 × 1.30 = €454 / month; on the Splunk Stack = €349 × 1.50 = €524 / month. Prices exclude VAT.

Flexibility

Ways to work together.

From a no-commitment diagnostic to an ongoing embedded partnership — choose the commercial model that matches your procurement process and security maturity.

Free consultation

A 30–60 minute diagnostic session to identify needs and propose a path forward — at no cost.

Project-based

Fixed scope, fixed price. Clear deliverables and a defined timeline for assessments, builds or audits.

Monthly retainer

Ongoing managed services, SOC monitoring or embedded advisory billed per month.

Bundled packages

Combine cybersecurity, compliance and development at a preferential blended rate.

Training & workshops

Half- or full-day sessions and cohort-based online courses for technical and executive audiences.

Support & maintenance

Annual software maintenance, platform support and patch-management agreements.

Not sure which model fits? A 30-minute scoping call is always free.

Request a scoping call
FAQ

Common questions, straight answers.

Everything you need to know about getting started, data residency, flexibility and our standards alignment.

Have a question not covered here?

Ask us directly
Free scoping session

Not sure which fits? Let's scope it together.

Bring your questions, your constraints and your goals. Our team will map the right combination of services, commercial model and budget — with no obligation and no pressure.

Always watching. Always protecting. Always ahead.